Returns & Exchanges
We want you to be 100% satisfied with your festive gear, so if your order isn't quite right, you can return it within 30 days of receipt. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items back in their original packaging, ensuring all labels are intact and the product is neatly folded.
Ship It Back
Print your prepaid shipping label from the portal, attach it to the parcel, and drop it off at your nearest designated collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing